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Software platforms, tools and tips

Windows

7, 8, 8.1, 10, 11

  • Office modules: Microsoft Office 2010, 2013, 2016, 2019, 2021, Office 365 (desktop installation required)

  • Browsers Internet Explorer, Mozilla Firefox, Google Chrome, Edge in all current versions
    Image editing: Photoshop, Photoshop Elements in all current versions
    GIMP version 2.6, 2.8, 2.10 supported

  • Computing: TigerJython, integrated Sophia Python Runtime, no Python installation required

  • to the release notes

Mac OS

  • Mac OS Mountain Lion, Maverick, Yosemite, El Capitan, Sierra, High Sierra, Mojave, Catalina, Big Sur and Monterey are supported

  • For older OS versions (Mountain Lion to Mojave) please use this version of Sophia: Sophia

  • For Mac OS Catalina, Big Sur and Monterey please use this version: Sophia for Catalina / Big Sur / Monterey

  • Microsoft Office 2011/2016/2019/365

  • Apple Mail

  • Safari in all common versions

  • You can find tips in this guide

  • to the release notes

Tools

  • Sophia system check under "Settings" on the start screen of the Sophia app

  • Terminal Server architecture and virtualization is supported (App-V, Citrix etc.), a separate instance is required per user

  • Configuration file config.ini available under Downloads for setting paths, proxy data and update behavior

  • .net framework 3.5 or 4.x must be activated

  • Sophia is tested for accessibility and is compatible with assistive technology such as screen readers (e.g. Jaws, Zoomtext)

  • Updates automatically when the app starts, if not deactivated via config.ini

  • We can also support you directly on your computer. To do this, please open the program and send us the displayed partner ID and password.

  • Here you can find the release notes

Tips

  • imply download Sophia and start it by double-clicking - no installation necessary

  • no local admin rights required, but full write access to the folder where Sophia.exe is stored, network drives are not supported

  • E-mail tasks require Microsoft Outlook or Apple Mail under Mac OS.
    No mail account is required in the mail client, Sophia automatically creates a mail account for the test. IMAP accounts are not supported.

  • The Sophia_logs folder is created in the same directory as Sophia.exe 

  • Sophia saves encrypted backup copies (*.tsi) of the results locally. In the event of an internet failure, the results can be uploaded later.

  • Sophia saves a log file for each test. In case of technical problems, please contact support.

  • The Sophia_logs folder is created in the same directory as Sophia.exe 

    • Sophia saves encrypted backup copies (*.tsi) of the results locally. In the event of an internet failure, the results can be uploaded later.

    • Sophia saves a log file for each test. In case of technical problems please contact the support.

Online/Offline Tests

Modules available offline

can be stored without an internet connection:

  • Word processing (Base & Advanced)

  • Spreadsheets (Base & Advanced)

  • Databases (Base & Advanced)

  • Presentation (Base & Advanced)

  • Computer Basics

  • image editing

  • Computing

  • Typing

Online modules

where internet connection is required:

  • Online Basics

  • Online collaboration

  • Computer & Online Basics

  • IT security

List of domains used for Sophia tests

Please release the following domains on the firewall:

Computing & Robotics

Computing mit Scratch

  • Scratch 3.0 (or higher) local Installation: Download. (no adminr rights required)

  • to enable automatic file handling, files in format .sb3 need to be attached to Scratch as standard application. How to

Robotics with Thymio-Suite

  • Thymio Suite to download here: Download  and store locally on your Computer. 

  • for Installation, local Admin rights are required

  • to work with physical Thymio robot, you can connect via USB flash drive. "How to" is provided in Thymio-Suite.

  • You need a wooden frame 80x80cm to limit the playground, 2 small obstacles and a printed template with a black curved line to follow. 

  • if you don't have a robot,  you can work on all tasks of the module using the simulaton : Information  . Playgrounds simulate the pysical envirnment, the playgrounds are provided in test drive P:

Mac OS

  • For Mac OS (10.13 and higher), the new modules are provided by Sept 2024

Outlook

Outlook- Virtuelles Sophia Profil

  • Online Basics" and "Computer & Online Basics" tests:
    If a profile with an IMAP account is defined as the default, Sophia uses the "Sophia virtual mail account" profile.
    After the test, Sophia reverts to the original profile.

  • If a profile with several different accounts is defined as the default, Sophia uses the "Sophia virtual mail account" profile.
    After the check, Sophia reverts to the original profile.

  • If POP or Exchange is defined as the default, this account is used for the check.

  • IMPORTANT: If the check is interrupted unexpectedly (crashes), it is possible that it will not be reset to the original profile. You must then change this manually: Control Panel -> Mail (Microsoft Outlook) -> Show profiles -> Change "Always use this profile": set the default profile here again (usually "Outlook")

  • Also IMPORTANT: No profiles are deleted by Sophia, so no mails will be lost! 
    You can also set that the "Sophia virtual mail account" is ALWAYS used, regardless of which account is used as the default.
    You can do this here: Sophia settings -> Always use the "S-V-A" checkbox

  • During the diagnostic test, Sophia ALWAYS works with the "Sophia virtual mail account".

Mac OS
Tools
Windows
Tips
Kontakt
Offline Tests
Domains
Computing & Robotics
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